Warranty Policy
This Warranty Policy applies to all products and services provided by Avolution Inc. (“we”, “our”, “us”). By purchasing or using our products, you agree to the terms described below.
1. Warranty Coverage
All products purchased from [Your Company Name] are covered by a one (1) year warranty, or as specified in the signed contract or agreement, whichever applies.
The warranty covers:
- Manufacturing defects
- Faulty materials
- Workmanship-related issues
2. Contract-Based Warranty
If a separate contract or service agreement is signed, the warranty terms stated in the contract will take precedence over the standard one-year warranty.
Contract-based warranties may include:
- Extended warranty periods
- On-site support
- Specific service-level agreements (SLAs)
- Customized coverage for installations or systems
3. What the Warranty Does Not Cover
This warranty does not cover:
- Misuse, mishandling, or negligence
- Unauthorized repairs or modifications
- Damage due to accidents, natural disasters, or power issues
- Cosmetic wear and tear
- Third-party accessories or attachments
- Software issues not caused by our product
4. Warranty Claim Requirements
To request warranty service, the customer must provide:
- Proof of purchase or contract
- Photos/videos of the defect
- Description of the issue
Submit claims to:
- 📩 sales@avolutioninc.net
- 📞 8 631 2404
5. Warranty Remedies
If the claim is approved, we may, at our discretion:
- Repair the defective item
- Replace the item with the same or equivalent model
- Provide store/service credit if repair or replacement is not possible
6. Limitations
- Warranty is valid only for the original purchaser or contract holder.
- Warranty is non-transferable.
- Liability is limited to the value of the purchased product or contract.
- We are not responsible for indirect, consequential, or incidental damages.
7. Shipping & Inspection
The defective item may need to be returned for inspection. Shipping coverage depends on contract terms or our warranty guidelines.
8. Modification
We reserve the right to update or modify this warranty policy at any time.